Shipping Policy

Shipping Policy - the basics

Shipping Policy

Last Updated: 06/03/2025

Outsyde LLC serves as a third-party platform that connects customers with a curated selection of independent brands and sellers. We do not manufacture, warehouse, or directly handle any products listed on our platform. Each item is shipped directly from the respective vendor.

Shipping Responsibility

All packaging, shipping, handling, and delivery are the sole responsibility of the vendor or brand from which you make your purchase. Please review the following terms carefully:

Shipping Times & Methods

Shipping timelines, carriers, and delivery methods are set by the seller. Any estimated delivery windows shown on the product page or during checkout are for reference only and are not guaranteed by Outsyde LLC.

Order Processing

Processing times vary by seller and are generally outlined on product pages or within the vendor’s store policies. Outsyde LLC does not manage or expedite processing.

Tracking Information

Tracking numbers, when available, are provided by the seller once the item ships. Outsyde LLC does not generate tracking numbers and does not control carrier updates.

Shipping Fees

Shipping costs are determined by the seller and shown at checkout. These charges are paid directly to the seller and are non-refundable unless otherwise stated by the vendor.

Shipping Restrictions

Some items may be restricted from shipment based on location, customs laws, or carrier limitations. Vendors are responsible for disclosing such restrictions on their listings.

Lost or Damaged Packages

If your package is lost, delayed, or damaged, please contact the seller directly. Outsyde LLC does not assume liability for lost or damaged packages and cannot issue refunds or replacements on behalf of vendors.

International Shipping

International shipping availability, costs, and delivery times vary by seller. Buyers are responsible for all applicable customs duties, import taxes, and fees charged by their destination country. These are not included in the product price unless clearly stated by the seller.

Contacting Sellers

Buyers can contact sellers directly through their vendor pages on our platform. If you're unable to reach a seller, our support team may assist in facilitating communication but cannot guarantee outcomes or mediate shipping disputes.

Agreement

By placing an order through Outsyde LLC, you acknowledge and agree to this Shipping Policy and understand that all shipping obligations rest solely with the individual sellers.

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